Job Description

MTN Group, formerly M-Cell, is a South Africa-based multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg.

Key Responsibilities:

Reporting to the Manager; Technical Operations, The TRX Engineer will be accountable to achieve the following objectives:

  • Manage the End-to-end solution implementation of L2VPN, L3VPN and SDH P2P or P2MP
  • Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within the OpCo.
  • Support all capacity restoration in case of submarine or terrestrial cable cut.
  • Implement work around solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck
  • Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team
  • Support the delivery of systems through 3rd parties.
  • Provide support for Global Network expansion (links and infrastructure)
  • Produce various reports for wholesale to aid in the monitoring of the network and the services rendered.
  • Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries and support in the maintenance of the fixed asset register
  • Liaise with the GEBU SPOC and with the Enterprise business units to implement multi-country enterprise fixed line solutions
  • Ensure full customer satisfaction over the wholesale / solution delivery and support process

Job Requirements:


  • Minimum, an Academic Degree in (Information Technology, Computer Science/Engineering)
  • CCNA, CCNP or equivalent Associate and professional certification
  • PMP or equivalent Project Management certification (as advantage)
  • Fluent in English and language of country preferable


  • At least 5 years experiences in Telecommunications, with both planning and operational experience
  • At least 2 years experiences in fixed infrastructure and IP environment
  • Experience on OTN, WDM and SDH
  • Experience on Huawei transmission equipment (OSN)
  • Experience on Cisco and Huawei IP equipment (NE40)
  • Experience in multi-country network solutioning
  • Experience on technical specification and procurement processes


  • Key business soft skills including but not limited to problem solving, information processing and analytical understanding.
  • Highly client driven interactions
  • Sound data interpretation, quality focus, continuous improvement, and reporting skills


  • Regional travel
  • Ability to adapt to changing requirements of business and staff members
  • Excellent Interpersonal and technical skills
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software

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