Job Description

Indigenous Kenyans were barred by law from growing tea until the dawn of independence when the legislation was repealed for the indigenous people to commence on tea growing. In 1960, the colonial government created the Special Crops Development Authority (SCDA) to promote growing of tea by Africans under the auspices of the ministry of Agriculture. After Independence , Kenya Tea Development Authority was formed through legal notice No.42 of 1964 and took over the liabilities and functions of the SCDA to promote and foster the growing of tea in small farms, which were previously said to be unviable in view of the expertise and costs required, as witnessed in the plantation sector. Since then the growing of tea by the small-scale sub-sector in Kenya has carved a niche for itself in the global tea trade. Kenya Tea Development Agency Limited was incorporated on 15th June 2000 as a private company under (CAP 486) of the laws of Kenya, becoming one of the largest private tea management agencies. The Agency currently manages 67 factories in the small-scale tea sub-sector in Kenya 

Position scope

Reporting to the General Manager-TEMEC, the successful candidate will be responsible for overseeing the Business Development, Sales and Marketing of TEMEC’s products and services through relationship building and interaction with clients.

Key Responsibilities

  • Meeting marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions;
  • Preparing action plans and schedules to identify specific targets and to project the number of contacts to be made;
  • Conducting Market surveys and researching for existing and new business;
  • Ensuring that products are responsive to the needs of the market by undertaking market intelligence and market research;
  • Working closely with relevant departments to develop and innovate products that respond to the market;
  • Managing the day to day work of the Technical Sales Representative, Customer Service Assistant and Logistics Coordinator-Sales and Distribution such as assigning, scheduling, coaching, communicating job expectations; planning, monitoring, appraising, and reviewing job contributions;
  • Identifying sales prospects and contact these and other accounts as assigned;
  • Preparing responses to RFQ (request for quotation), RFP (request for proposals) and RFI (request for information);
  • Developing and maintaining sales materials and current product knowledge;
  • Managing account services through quality checks and other follow-up;
  • Preparing a variety of status reports, including activity, closings, follow-up and adherence to goals;
  • Communicating new product and service opportunities, special developments, information, or feedback gathered through field visits;
  • Taking part in sales meetings and present reports about the sales and marketing figures;
  • Participating in marketing events such as seminars, trade shows, and telemarketing events;
  • Taking part in customer feedback surveys;
  • Resolving customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.

Qualifications/Skills/Experience

The ideal candidate must possess the following qualifications and competencies: –

  • A Bachelor’s degree in Engineering or related field;
  • Diploma in Sales and Marketing;
  • Membership to a professional body
  • A minimum of eight (8) years of relevant experience; two (2) of which should be at a senior level;
  • Strong selling and negotiating skills;
  • Presentation skills.
  • Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships;
  • Should have thorough knowledge of the relevant sector as well as knowledge of regulatory requirements affecting the relevant sector;
  • Must have ability to plan, organize, implement and evaluate departmental goals;
  • Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines;
  • Should have strong analytical skills and be result oriented;
  • Must have high standards of integrity and ethical practice;
  • Must be capable of functioning effectively both as a team player and a team leader;
  • Must have management and Leadership skills;
  • Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines;
  • Should have problem solving and decision making abilities;
  • Should be an effective communicator with the ability to handle both internal and external communication;
  • Should demonstrate ability to identify and respond to risk areas within the department;
  • Should have effective people management and conflict resolution skills;
  • Must have knowledge in use of MS office packages;
Job Overview

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